A good ORM plan allows you to focus on getting great reviews, sending personalized review responses and resolving any negative customer service experiences before they become bigger problems.
Online reputations are delicate. One poorly phrased response clinical nurse specialist email list to negative feedback can snowball into lasting damage. The effect of one bad review often hits harder for small and medium-sized businesses (SMBs) and start-ups that are just beginning to build their name. In anticipation of such situations, having an ORM plan in place will stand you in good stead.
An ORM plan is a structured approach to responding to customer feedback, managing reviews, addressing negative content, and proactively building a positive brand image, often with the help of an automated tool.
- Board index
- All times are UTC
- Delete cookies
- Contact us