Data Analyst – tracks funnel health, segments, and optimizations
Conversation Manager – manages tone, brand voice, QA
Live Agent Team – resolves escalations, supports high-touch flows
Process Blueprint:
Daily conversation audits
Weekly bot performance reviews
Monthly campaign retrospectives
Real-time escalation tracking
Platform Stack:
WhatsApp korea whatsapp number data Business API
CRM with tag-based logic
Analytics dashboard (Data Studio, Metabase)
Workflow orchestration (Zapier, Make, n8n)
These allow you to scale volume without killing quality.