Based on how members interact within the group
Posted: Wed May 21, 2025 3:15 am
How to Identify: Active vs. passive members (message count), top contributors, members who primarily ask questions vs. those who provide answers, members who only engage with polls.
Examples: Top_Contributors, Quiet_Observers, Question_Askers, Poll_Responders.
Problem/Need-Based Segments:
Criteria: Members expressing specific pain points or challenges that your product/service can address.
How to Identify: Sentiment analysis around certain keywords, recurring questions (e.g., "how to scale," "integrate X with Y").
Examples: Scaling_Challenges, Integration_Help, Onboarding_Issues.
Influence/Advocacy Segments:
Criteria: Members who consistently provide helpful answers, evangelize brazil telegram users mobile phone number list your brand, or have significant informal influence within the group.
How to Identify: Top contributors, members whose messages frequently receive reactions or replies, members who proactively help others.
Examples: Community_Champions, Product_Advocates.
Technical Implementation: Your custom Telegram bot platform (integrated with your CRM/MAP) is crucial for tagging individual users with these segment labels based on their group activity. For example, if a user sends 5 messages containing "AI strategy" in a week, the bot can automatically apply an interest:AI_strategy tag.
Phase 3: Targeted Outreach Strategies for Group Segments
Once segments are defined, you can initiate highly personalized outreach efforts. Crucially, while you're gathering data from the group, much of the targeted outreach itself will happen via your bot's private messages or within specific sub-groups, rather than mass-messaging the entire main group. This respects general group etiquette.
Personalized "Helpful Resource" Messages (Bot-to-User Private Message):
Segment: Integration_Help (identified via group discussions about API issues).
Action: Your bot privately messages users in this segment.
Message: "Hey [User Name], we noticed you were discussing [Integration Topic] in the group. We just released a comprehensive guide: 'Mastering [Integration Name] API: Advanced Troubleshooting.' It might be exactly what you need! [Link to Guide]."
Why it works: Direct, highly relevant value, solving a specific problem.
Exclusive Invitation to Sub-Communities (Bot-to-User Private Message):
Examples: Top_Contributors, Quiet_Observers, Question_Askers, Poll_Responders.
Problem/Need-Based Segments:
Criteria: Members expressing specific pain points or challenges that your product/service can address.
How to Identify: Sentiment analysis around certain keywords, recurring questions (e.g., "how to scale," "integrate X with Y").
Examples: Scaling_Challenges, Integration_Help, Onboarding_Issues.
Influence/Advocacy Segments:
Criteria: Members who consistently provide helpful answers, evangelize brazil telegram users mobile phone number list your brand, or have significant informal influence within the group.
How to Identify: Top contributors, members whose messages frequently receive reactions or replies, members who proactively help others.
Examples: Community_Champions, Product_Advocates.
Technical Implementation: Your custom Telegram bot platform (integrated with your CRM/MAP) is crucial for tagging individual users with these segment labels based on their group activity. For example, if a user sends 5 messages containing "AI strategy" in a week, the bot can automatically apply an interest:AI_strategy tag.
Phase 3: Targeted Outreach Strategies for Group Segments
Once segments are defined, you can initiate highly personalized outreach efforts. Crucially, while you're gathering data from the group, much of the targeted outreach itself will happen via your bot's private messages or within specific sub-groups, rather than mass-messaging the entire main group. This respects general group etiquette.
Personalized "Helpful Resource" Messages (Bot-to-User Private Message):
Segment: Integration_Help (identified via group discussions about API issues).
Action: Your bot privately messages users in this segment.
Message: "Hey [User Name], we noticed you were discussing [Integration Topic] in the group. We just released a comprehensive guide: 'Mastering [Integration Name] API: Advanced Troubleshooting.' It might be exactly what you need! [Link to Guide]."
Why it works: Direct, highly relevant value, solving a specific problem.
Exclusive Invitation to Sub-Communities (Bot-to-User Private Message):