Your bot privately invites them to a more niche Telegram group or channel
Posted: Wed May 21, 2025 3:16 am
Segment: AI_Enthusiasts (active in general discussions about AI).
Message: "Hi [User Name], your insights on AI in our main group have been fantastic! We're launching a more focused 'Advanced AI Strategies' private group for deep dives and exclusive content. Would you like an invite? [Button: Yes, Invite Me!]."
Why it works: Fosters deeper community engagement and provides a more tailored space.
Proactive Problem Solving (Bot-to-User Private Message):
Segment: Onboarding_Issues (identified by asking specific questions in the group or abandoning an onboarding bot flow linked from the group).
Action: Your bot privately reaches out.
Message: "Hello [User Name], it seems you might be experiencing some onboarding difficulties with [Product Name]. Here's a quick video tutorial on common setup issues, or you can tap 'Talk to Support' for direct assistance. [Link to Video] [Button: Talk to Support]."
Why it works: Anticipates needs, reduces frustration, and improves customer satisfaction.
Recognizing & Empowering Community Champions (Bot-to-User Private Message):
Segment: Community_Champions (identified by high cambodia telegram mobile phone number list message count, positive sentiment, and helpful answers).
Action: Your bot sends a personal message.
Message: "Hi [User Name], we really appreciate your incredible contributions to our community! Your helpful answers on [Specific Topic] have been invaluable. As a thank you, we'd like to offer you [Exclusive Perk, e.g., early access to a beta feature, a special discount, a 'community moderator' badge]."
Why it works: Drives loyalty, incentivizes continued positive engagement, and converts advocates into superfans.
Targeted Polls & Feedback (within the Group, for relevant segments):
Segment: Product_X_Users (identified by discussions about Product X).
Action: Post a poll within the main group, but design the poll questions to primarily appeal to or gather specific feedback from this segment.
Poll Example: "Product X users, your feedback is crucial! Which upcoming feature are you most excited about? A) Enhanced Analytics, B) New Integration, C) UI Revamp." (Follow up via bot based on poll answers for those who are in the Product_X_Users segment).
Why it works: Gathers specific feedback and keeps the relevant segment engaged without bothering other members.
Event Invitations (Bot-to-User Private Message):
Message: "Hi [User Name], your insights on AI in our main group have been fantastic! We're launching a more focused 'Advanced AI Strategies' private group for deep dives and exclusive content. Would you like an invite? [Button: Yes, Invite Me!]."
Why it works: Fosters deeper community engagement and provides a more tailored space.
Proactive Problem Solving (Bot-to-User Private Message):
Segment: Onboarding_Issues (identified by asking specific questions in the group or abandoning an onboarding bot flow linked from the group).
Action: Your bot privately reaches out.
Message: "Hello [User Name], it seems you might be experiencing some onboarding difficulties with [Product Name]. Here's a quick video tutorial on common setup issues, or you can tap 'Talk to Support' for direct assistance. [Link to Video] [Button: Talk to Support]."
Why it works: Anticipates needs, reduces frustration, and improves customer satisfaction.
Recognizing & Empowering Community Champions (Bot-to-User Private Message):
Segment: Community_Champions (identified by high cambodia telegram mobile phone number list message count, positive sentiment, and helpful answers).
Action: Your bot sends a personal message.
Message: "Hi [User Name], we really appreciate your incredible contributions to our community! Your helpful answers on [Specific Topic] have been invaluable. As a thank you, we'd like to offer you [Exclusive Perk, e.g., early access to a beta feature, a special discount, a 'community moderator' badge]."
Why it works: Drives loyalty, incentivizes continued positive engagement, and converts advocates into superfans.
Targeted Polls & Feedback (within the Group, for relevant segments):
Segment: Product_X_Users (identified by discussions about Product X).
Action: Post a poll within the main group, but design the poll questions to primarily appeal to or gather specific feedback from this segment.
Poll Example: "Product X users, your feedback is crucial! Which upcoming feature are you most excited about? A) Enhanced Analytics, B) New Integration, C) UI Revamp." (Follow up via bot based on poll answers for those who are in the Product_X_Users segment).
Why it works: Gathers specific feedback and keeps the relevant segment engaged without bothering other members.
Event Invitations (Bot-to-User Private Message):