Purpose: To understand user intent from free-form text inputs, allowing for more natural conversations.
Example: User types "pricing for your advanced plan." Bot understands intent:get_pricing and entity:advanced_plan.
Conditional Logic & Dynamic Flows:
Purpose: To adapt the conversation based on previous user responses, making the experience highly personalized.
Example: If user selects "Small Business" in a company size question, the bot presents solutions relevant to SMBs; if "Enterprise," it shows different options.
User Tagging & Custom Fields:
Purpose: To store all collected lead data directly within the user's profile inside the bot platform.
Tags: lead_magnet:ebook_X, quiz_score:high_intent, role:marketing_manager.
Custom Fields: Email, Phone, CompanySize, ProblemSolved.
Button & Quick Reply Options:
Purpose: Guide users efficiently through flows, minimizing typing and ensuring structured data input.
Example: [Button: Product A] [Button: Product B]."
File Upload/Download Capabilities:
Purpose: To deliver lead magnets directly uae telegram mobile phone number list within Telegram, or allow users to upload documents (e.g., for support).
Scheduling Integrations:
Purpose: Connect with external scheduling tools (e.g., Calendly, Acuity Scheduling) to allow users to book demos/consultations directly through the bot.
Phase 3: Seamless Data Management & CRM Integration
Capturing leads is only half the battle; integrating them into your existing systems is crucial.
Webhooks & API Integrations (The Backbone):
Purpose: Automatically push collected lead data from your Telegram bot platform to your CRM, email marketing platform, or other sales tools in real-time.
Mechanism: When a user completes a lead collection flow, the bot platform sends a webhook (an automated message) containing all collected data to a specified URL. Your CRM/system then processes this data.
Common Tools: Zapier, Integromat, Pipedream for no-code integrations; direct API calls for custom solutions.
CRM (Customer Relationship Management) System: